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Qualys US Platform 4 Maintenance Notification

Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to US Platform 4. This upgrade will begin on and requires an 9-hour downtime. It will conclude on .

The administrative UI and API of the Qualys services on US Platform 4 will be unavailable during this maintenance window. This includes:

  • Qualys Cloud Agent (CA)
  • Qualys AssetView (AV)
  • Qualys Vulnerability Management (VM)
  • Qualys Threat Protection (TP)
  • Qualys Security Configuration Assessment (SCA)
  • Qualys Continuous Monitoring (CM)
  • Qualys Policy Compliance (PC)
  • Qualys Security Assessment Questionnaire (SAQ)
  • Qualys Web Application Scanning (WAS)
  • Qualys CloudView (CV)
  • Qualys CertView (CERT)
  • Qualys Global IT Asset Inventory (AI)
  • Qualys Patch Management (PM)
  • Qualys File Integrity Monitoring (FIM)
  • Qualys Out-of-Band Configuration Assessment (OCA)
  • Qualys Network Passive Sensor (PS)
  • Qualys Gateway Service (QGS)
  • Qualys Container Security (CS)
  • Qualys Endpoint Detection and Response (EDR)

The following services will be impacted by this maintenance window:

  • Active External scans will be interrupted , same needs to be reinitiated once the platform is back online.
  • Scheduled scans will not be launched until the platform is back online.
  • This activity is driven with an objective for “Network Segment Upgrade for Capacity Expansion which will enhance network Performance for CA POD”.

The following services will not be impacted by this maintenance window:

  • Web Application Firewall sensors.
  • SECURE Seal logo and verification.
  • Qualys PCI Compliance Scanning (PCI)

If you have any questions regarding this maintenance, please contact Qualys Customer Support.

We thank you for your continued support and look forward to your feedback.