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Qualys AE Platform 1 Maintenance Notification

Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to AE Platform 1. This upgrade will begin on and requires an 12-hour downtime. It will conclude on .

The administrative UI and API of the Qualys services on AE Platform 1 will be unavailable during this maintenance window. This includes:

  • Qualys Vulnerability Management (VM)
  • Qualys Continuous Monitoring (CM)
  • Qualys Threat Protection (TP)
  • Qualys CloudView (CV)
  • Qualys AssetView (AV)
  • Qualys Out-of-Band Configuration Assessment (OCA)
  • Qualys Policy Compliance (PC)
  • Qualys PCI Compliance (PCI)
  • Qualys File Integrity Monitoring (FIM)
  • Qualys Web Application Scanning (WAS)
  • Qualys Cloud Agent (CA)
  • Qualys Security Assessment Questionnaire (SAQ)
  • Qualys Continuous Monitoring (CM)
  • Qualys Endpoint Detection and Response (EDR)
  • Qualys CertView (CERT)
  • Qualys Patch Management (PM)
  • Qualys Passive Scanner (PS)
  • Qualys Qualys Gateway Service (QGS)
  • Qualys Global IT Asset Inventory (AI)

The following services will not be impacted by this maintenance window:

  • Scans which are running when the maintenance begins will still run to completion. The scan results will be processed once the platform is back online. Scans which are scheduled to launch after the downtime begins will not launch until the maintenance is complete. If they are set to Pause/Cancel after a certain time that will still be honored. It is not possible to manually pause/cancel a scan during the downtime. If you have strict scan windows, please insure that your schedule is configured to Pause/Cancel as required.
  • Web Application Firewall sensors.
  • SECURE Seal logo and verification.
  • Qualys PCI Compliance Scanning (PCI)

If you have any questions regarding this maintenance, please contact Qualys Customer Support.

We thank you for your continued support and look forward to your feedback.