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Cloud Security

Qualys Releases New Certified App for ServiceNow Configuration Management Database (CMDB)

SAN FRANCISCO, Calif. – RSA Conference USA 2016, Booth #N3421 – February 29, 2016 – Qualys, Inc. (NASDAQ: QLYS), a pioneer and leading provider of cloud-based security and compliance solutions, today announced it has received certification of its application with ServiceNow®. Certification by ServiceNow signifies that the Qualys App for ServiceNow Configuration Management Database (CMDB) has successfully completed a set of defined tests focused on integration interoperability, security and performance. The certification by ServiceNow also ensures that best practices are utilized in the design and implementation of the App .

The Qualys App for ServiceNow CMDB is an application that synchronizes Qualys IT asset discovery and classification with the ServiceNow Configuration Management system. The App automatically updates the ServiceNow CMDB with any assets discovered by Qualys and with up-to-date information on existing assets, giving ServiceNow users full visibility of their global IT assets on a continuous basis.

Qualys collects real-time inventory information about IT assets by leveraging Qualys’ Cloud Agent technology. Any changes made on the device are immediately pushed to the Qualys Cloud Platform and then synchronized into ServiceNow. Additionally, the App provides a differential report on IT assets that are registered in the ServiceNow CMDB but not in Qualys, and vice-versa, enabling IT and security administrators to take action on those specific assets.

The key benefit of the App is the mapping of Qualys assets to configuration items (CIs) in the ServiceNow CMDB. When Qualys detects vulnerabilities and/or device misconfigurations, these issues can be imported by ServiceNow Security Operations, which then generates a security incident or remediation workflow. The mapping enables the assignment and orchestration of those workflows utilizing the CI metadata from the ServiceNow CMDB.

“Until now, gathering up-to-date information on our known and unknown global IT assets has been a real challenge. The unique discovery and classification capabilities of Qualys, combined with the integration and synchronization with our ServiceNow CMDB, gives us real-time continuous visibility,” according to a joint Qualys and ServiceNow customer leading the global information services industry.

“A key ingredient to secure corporate infrastructures against cyber attacks is to have an accurate and up-to-date inventory of all IT assets globally, as you can’t secure what you don’t know,” said Philippe Courtot, chairman and CEO for Qualys, Inc. “The Qualys Cloud Platform and Cloud Agent technology gives organizations the ability to have a real-time view of their global IT assets across on-premise infrastructures, elastic cloud environments and mobile endpoints. This seamless integration with ServiceNow takes this a step further to help users automate the discovery and remediation of vulnerabilities on these assets and track it all within ServiceNow.”

Availability and Additional Resources:

Qualys is proud to be a sponsor of Knowledge16, the ServiceNow user conference. Find Qualys in Las Vegas, May 15-20, to learn more about the next-generation of IT systems and service management.

About Qualys

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of cloud-based security and compliance solutions with over 8,800 customers in more than 100 countries, including a majority of each of the Forbes Global 100 and Fortune 100. The Qualys Cloud Platform and integrated suite of solutions help organizations simplify security operations and lower the cost of compliance by delivering critical security intelligence on demand and automating the full spectrum of auditing, compliance and protection for IT systems and web applications. Founded in 1999, Qualys has established strategic partnerships with leading managed service providers and consulting organizations including Accenture, BT, Cognizant Technology Solutions, Dell SecureWorks, Fujitsu, HCL Comnet, Infosys, NTT, Optiv, Tata Communications, Verizon and Wipro. The company is also a founding member of the Cloud Security Alliance (CSA). For more information, please visit

Qualys and the Qualys logo are proprietary trademarks of Qualys, Inc. All other products or names may be trademarks of their respective companies.



Jennifer McManus-Goode
LEWIS PR for Qualys
(781) 418-2406

Media Contact:
Tami Casey