Cloud Platform
Contact us
Asset Management
Vulnerability & Configuration Management
Risk Remediation
Threat Detection & Response
Cloud Security

Qualys SA Platform 1 Maintenance Notification

Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to SA Platform 1. This upgrade will begin on and requires an 9-hour downtime. It will conclude on .

The administrative UI and API of the Qualys services on US Platform 1 will be unavailable during this maintenance window. This includes:

  • Qualys Cloud Agent (CA)
  • Qualys AssetView (AV)
  • Qualys Vulnerability Management (VM)
  • Qualys Threat Protection (TP)
  • Qualys Security Configuration Assessment (SCA)
  • Qualys Continuous Monitoring (CM)
  • Qualys Policy Compliance (PC)
  • Qualys PCI Compliance (PCI)
  • Qualys File Integrity Monitoring (FIM)
  • Qualys Security Assessment Questionnaire (SAQ)
  • Qualys Web Application Scanning (WAS)
  • Qualys Web Application Firewall (WAF)
  • Qualys Malware Detection (MD)
  • Qualys CloudView (CV)
  • Qualys Container Security (CS)
  • Qualys Out-of-Band Configuration Assessment (OCA)
  • Qualys Global IT Asset Inventory (AI)
  • Qualys Patch Management (PM)
  • Qualys Passive Scanner (PS)
  • Qualys Gateway Service (QGS)
  • Qualys Qualys Gateway Service (QGS)
  • Qualys CertView (CERT)
  • Qualys Secure Enterprise Mobility (SEM)
  • Qualys Security Analytics (SA)
  • Qualys Industrial Control System (ICS)
  • Qualys Secure Access Control (SAC)

The following services will not be impacted by this maintenance window:

  • Scans which are running when the maintenance begins will still run to completion. The scan results will be processed once the platform is back online. Scans which are scheduled to launch after the downtime begins will not launch until the maintenance is complete. If they are set to Pause/Cancel after a certain time that will still be honored. It is not possible to manually pause/cancel a scan during the downtime. If you have strict scan windows, please insure that your schedule is configured to Pause/Cancel as required.
  • Web Application Firewall sensors.
  • SECURE Seal logo and verification.
  • Qualys PCI Compliance Scanning (PCI)

If you have any questions regarding this maintenance, please contact Qualys Customer Support.

We thank you for your continued support and look forward to your feedback.